Need repairs?
Discover our comprehensive repair service. We’ll handle collection, repair, and return shipping of your fireplace.
Exchange your fireplace
Send us your faulty fireplace & receive up to £130. No hassle of listing it or disposing of it – we’ll take care of it all!
Doorstep collection
All our services feature convenient doorstep collection and delivery for your convenience.
How our Dimplex electric fireplace repair service works
01
Complete the form below to receive a complimentary quote.
02
Upon approval of the quote, we’ll organise a collection of your fireplace.
03
Leave it to our seasoned team to work their magic!
04
Once the work is complete, your fireplace will be returned to you, ready to provide warmth and ambiance to your home.
Want to part ways with your fireplace?
01
Complete the form below to receive an offer between £30 & £130.
02
Upon approval of the offer, we’ll organise a collection of your fireplace.
03
That’s it! Your payment is on it’s way. Plus, get an extra £10 if you choose to use the money towards purchasing a refurbished fire with us.