Can’t find your product model number?
The product model number is located on the product model label which is attached to every product.
(For example: ALM20)
Once you have your model number click the button below.
Quantum Heater
The product model number can be found on the top of the unit, on the right hand side, behind the control unit.
Panel Heaters
The product model number can usually be found on the side of the product.
Free-standing Electric Fires
The product model number is usually located on the rear of the product in the top corner.
Optimyst Cassette
The product model number can usually be found inside the unit by removing the fuelbed and sump tank.
Inset Electric Fires
The product model number can usually be found inside the unit by removing the fuelbed and sump tank.
Electric Stoves
The product model number is usually located on the rear of the product in the top corner.
Large Portable Products
The product model number can ususally be found on the rear of the product in the top corner.
Small Portable Products
The product model number can usually be found on the bottom of the product.
Air Curtains
The product model number can usually be found on the side of the product.